MJC Paraplanning Ltd

Last updated: 25/11/2025

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MJC Paraplanning (“we”, “us”, “our”) is committed to protecting the privacy and security of your personal information. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
MJC Paraplanning is registered with the Information Commissioner’s Office (ICO) under registration number: ZB912099.

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1. Who We Are

MJC Paraplanning
Hemel Hempstead, United Kingdom
Company registration number: 16428770
Email: MichaelCaptieux@mjcparaplanning.com
Telephone: 07720903076

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We act as the Data Controller for the personal information you provide to us.
For adviser client data (provided for paraplanning work), we act as a Data Processor and process such data strictly under the adviser’s instructions.

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2. Personal Data We Collect

We may collect and process the following types of personal data:

a) Information you provide directly

• Name

• Email address

• Telephone number

• Business name

• Details included in enquiries or messages

• Information supplied for paraplanning work (instructions, case notes, documents)

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b) Adviser client data

When providing paraplanning services, we may receive personal data relating to your clients, such as:

• Name, date of birth, contact details

• Financial information

• Policy and investment details

• Goals, objectives, risk profiles

• Relevant personal or financial circumstances

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We process this data solely to deliver paraplanning services to you and in accordance with your instructions.

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c) Website and technical data

• IP address

• Browser and device information

• Pages visited

• Time spent on the site

• Cookies and tracking data (see Section 10)

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d) Marketing and communication preferences

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3. How We Use Personal Data

We may use your personal information to:

• Respond to enquiries and provide quotations

• Deliver paraplanning services

• Communicate with advisers regarding cases

• Maintain internal records

• Manage billing and invoicing

• Improve our website and services

• Ensure legal and regulatory compliance

• Send marketing communications (only with your consent)

We do not sell or share your data with third parties for marketing purposes.

 

4. Legal Bases for Processing

We rely on the following legal grounds under UK GDPR:

• Contract: To perform paraplanning services or respond to service enquiries.

• Legitimate Interests: To operate our business, improve the website, and manage incoming communications.

• Consent: For optional marketing or newsletter communications.

• Legal Obligation: To comply with UK laws and regulatory requirements.

 

5. Sharing Your Information

We may share personal data with:

• IT and cloud service providers (e.g., secure email, secure cloud storage)

• Accountants or professional advisers

• Regulatory or legal authorities (only where required)

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All service providers must comply with UK GDPR and are bound by strict confidentiality and security requirements.

We do not share adviser client data with any third party except as required for the delivery of paraplanning services or by law.

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6. Data Retention

We retain personal information only for as long as necessary:

• Enquiry data: typically 12–24 months

• Adviser client data: as required by adviser instructions/agreements

• Financial and invoicing records: 6 years (legal requirement)

• Website analytics data: typically 12–26 months, depending on the provider

We will securely delete or anonymise data once it is no longer required.

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7. International Data Transfers

If data is transferred outside the UK (for example, by cloud or email providers), we ensure appropriate safeguards are in place, such as:

• Adequacy regulations

• Standard Contractual Clauses

• Secure, compliant service providers

We use only reputable services that meet UK GDPR standards.

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8. Your Data Protection Rights

You have the following rights regarding your personal data:

• Right of access – request a copy of the information we hold

• Right to rectification – correct inaccurate or incomplete data

• Right to erasure – request deletion (in certain circumstances)

• Right to restrict processing

• Right to object – to certain types of processing

• Right to data portability

• Right to withdraw consent – for marketing or optional processing

To exercise your rights, contact us at: MichaelCaptieux@mjcparaplanning.com

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9. Data Security

We take data security seriously and use appropriate measures, including:

• Encrypted storage and secure file transfer

• Password-protected systems and access controls

• Regular backups

• Up-to-date security software

• Restricting access to adviser client data on a need-to-know basis

We handle adviser client data with strict confidentiality at all times.

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10. Cookies

Our website may use cookies to:

• Enable core website functionality

• Improve site performance

• Analyse visitor behaviour

• Remember preferences

You can set your browser to refuse cookies or to alert you when cookies are being used.
 

11. External Links

Our website may contain links to third-party websites.
We are not responsible for their content, privacy practices, or security.

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12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top will change accordingly.
We recommend reviewing it periodically to stay informed.

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13. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

MJC Paraplanning
Email: MichaelCaptieux@mjcparaplanning.com
Telephone: 07720903076
Address: Hemel Hempstead
ICO Registration Number: ZB912099